Support Center
Need help with Day of Timeline? We're here to support you every step of the way. Whether you're getting started or need advanced assistance, find the help you need below.
Frequently Asked Questions
How do I get started with Day of Timeline?
After purchasing your subscription, you'll receive immediate access to both the web portal and iOS app via TestFlight. Start by creating your first project and exploring the timeline management features.
Can I use Day of Timeline offline?
Yes! The iOS mobile app includes robust offline functionality. You can create and modify timelines, manage tasks, and update shot lists even without internet connectivity. Changes sync automatically when you're back online.
How does team collaboration work?
Team leads can invite team members to projects through the app. All team members can view and update timelines, manage tasks, and use the built-in chat functionality for real-time communication during events.
What's included in my subscription?
Your subscription includes full access to both the iOS mobile app and web portal, unlimited projects, team collaboration features, client questionnaires, timeline management, task tracking, and priority support.
How do I access the iOS app?
After subscribing, you'll receive an email with your TestFlight invitation link. Install TestFlight from the App Store, then use the invitation link to access Day of Timeline. The app will be available immediately.
Still Need Help?
Can't find what you're looking for? Our team is ready to help you succeed with Day of Timeline.